Sustainable tourism infrastructure
Business Model Description
Upscale sustainable tourism infrastructure in main tourism areas through private investments to build, operate and manage key tourism infrastructure and provide services to consumers or directly to tourism operators.
Expected Impact
Increase income of local communities, generate employment opportunities, and reduce the environmental damage caused by conventional tourism.
How is this information gathered?
Investment opportunities with potential to contribute to sustainable development are based on country-level SDG Investor Maps.
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Country & Regions
- Kenya: North Eastern
- Kenya: Rift Valley
- Kenya: Coast
- Kenya: Nairobi (Province)
Sector Classification
Services
Development need
The service sector is the biggest sector in the Kenyan economy. The sector accounts for 43% of gross domestic product (GDP) and was valued at USD 34 billion in 2019. Moreover, it employed 39% of population in 2020, and its value grew by 6.6% in 2019.(1) The service sector is also among the sectors most impacted by COVID-19.
Policy priority
Several policy frameworks address the priority to further develop this sector, such as the Domestic Tourism Recovery Strategies for Kenya, the Revised National Tourism Policy of 2020, the National Tourism Blueprint of 2030 and the Ministry of Tourism and Wildlife Revised Strategic Plan of 2018-2022. Two key priorities are to adapt the sector to the challenges posed by COVID-19 and to promote sustainable tourism activities.
Gender inequalities and marginalization issues
Employment in the tourism sector is gender imbalanced - it is male dominated, especially in management positions. The lack of training, education and technical skills are identified as the most important obstacles for women’s employment in the tourism industry.(22)
Investment opportunities introduction
There are several incentives and support mechanisms to attract investments in the industry. The incentives are designed to develop resort cities, attract investments in conference and entertainment facilities, construct hotel chains and develop high value products.(2)
Key bottlenecks introduction
The lack of digital literacy and penetration for service sector companies present a bottleneck, especially due the effects of COVID-19.
Hospitality and Recreation
Development need
Tourism/hospitality employs 10% of the population and contributes 9% to Kenyan gross domestic product (GDP).(3) The tourism sector was severely impacted by COVID-19. The respondents to a survey by the Ministry of Tourism declared that over 80% of the companies in the sector had to reduce employment and 65% had over 90% of their bookings cancelled.(4)
Policy priority
The government aims to increase the number of tourists from 1.3 million to 2.5 million between 2016-2022. (5) Some key policy priorities are to adapt this sector to the challenge posed by COVID-19, and promote and adopt more sustainable tourism activities.
Gender inequalities and marginalization issues
According to sectoral documents, to tackle gender inequality in leisure services, sustainable tourism should focus on providing similar benefits, wages and equal opportunities in the job market for women and men.(6)
Investment opportunities introduction
Several incentives and support mechanisms aim to attract investments in the industry. The incentives are designed to develop resort cities, attract investments in conference and entertainment facilities, construct hotel chains and develop high value products.(7)
Key bottlenecks introduction
Hospitality/tourism subsector bottlenecks include fear of terrorism, inadequate infrastructure and bed capacity, and low digital penetration affecting marketing and promotions.
Leisure Facilities
Pipeline Opportunity
Sustainable tourism infrastructure
Upscale sustainable tourism infrastructure in main tourism areas through private investments to build, operate and manage key tourism infrastructure and provide services to consumers or directly to tourism operators.
Business Case
Market Size and Environment
> USD 1 billion
Annual tourist flows (2 million), % of people employed (10%), contribution to gross domestic product (9%)
In 2019, revenue from tourism was estimated to be USD 1.6 billion, with sales of 4.955 million beds.(11)
The number of tourists coming to Kenya has been steadily rising. According to the Kenya Economic Survey, tourist numbers surpassed 2 million in 2018.(III) The number of international visitors increased by an average of 4% year-on-year between 2008 and 2018.(11)
Tourism accounts for over 10% of total employment in Kenya. It contributes 9% to gross domestic product (GDP) and 18% to foreign exchange earnings. It is also an important source of government revenue (11% in the form of taxes, duties, fees etc.).(12)
Indicative Return
15% - 20%
Hotels have an estimated return rate between 14% - 18%. This rate is a benchmark calculated as a cost of equity with a country risk premium, reflecting an average return required by investors active in the subsector.(13)
According to a sector representative active in Africa, the 'green' premium for sustainable projects can add an additional 4% - 5% to investments in traditional tourism infrastructure.(14)
Investment Timeframe
Medium Term (5–10 years)
According to sectoral articles, it takes an estimated 5 to 7 years for investors to generate a positive return on investment from investing in a sustainable hotel.(15),(16)
However, the investment timeframe depends on the specific characteristics of the business model and can vary significantly depending the type of investment, its model and financing sources.
Ticket Size
USD 500,000 - USD 1 million
Market Risks & Scale Obstacles
Market - Highly Regulated
Capital - Requires Subsidy
Market - Limited demand and understanding
Impact Case
Sustainable Development Need
Tourism is one of Kenya’s key industries. It has been characterized as a cornerstone of the economy, because its growth stimulates further development in other sectors such as transport, food production, retail and entertainment.
Kenya's tourism industry accounts for over 10% of total employment, 9% of gross domestic product (GDP) and 18% of foreign exchange earnings. It is also accounts for 11% of government revenue (in the form of taxes, duties, license fees, park entry fees etc.).(20)
Kenya needs a holistic approach towards sustainable operations of hotels and tourism services. The tourism sector recognizes the need for programs and initiatives to mitigate its negative environmental impacts.(21)
Gender & Marginalisation
Employment in the tourism sector is gender imbalanced - it is male dominated, especially in management positions. The lack of training, education and technical skills are identified as the most important obstacles for women’s employment in the tourism industry.(22)
Supporting investments in leisure facilities with training and vocational education focused on women would increase female employment in the tourism sector.
Expected Development Outcome
Increased environmental protection and sustainable infrastructure in the country
Increased number of tourists
Gender & Marginalisation
Increased number of jobs, especially for women and youth
Primary SDGs addressed
8.9.1 Tourism direct GDP as a proportion of total GDP and in growth rate
N/A
N/A
12.b.1 Implementation of standard accounting tools to monitor the economic and environmental aspects of tourism sustainability
N/A
N/A
Secondary SDGs addressed
Directly impacted stakeholders
People
Planet
Corporates
Indirectly impacted stakeholders
Corporates
Outcome Risks
Unplanned and uncontrolled tourism development may ultimately lead to environmental degradation, land use change and interference with natural processes.(23)
Risk of socio-economic imbalance among local populations (23)
Seasonality and over-dependence on tourism (24)
Opportunity costs (transfer of funds and engagement in tourism instead of other economic sectors) (24)
Impact Risks
Drop-off risk: the probability that positive impact does not endure, or negative impact is no longer mitigated, relating to the 'sustainability'aspect of tourism activities
Gender inequality and/or marginalization risk: Unexpected impact risk - the risk that increased tourism activities around traditional communities will disrupt their lifestyle
Impact Classification
What
Investments in sustainable tourism infrastructure are likely to reduce the economic and environmental impact of conventional tourism and increase the income of local communities.
Who
Communities of the tourism destination (new sources of employment and income, reduced environmental degradation)
Risk
Seasonality and over-dependence on tourism and a risk of local inflation and socio-economic imbalances. There is also a threat of negative environmental impact, which should be mitigated.
Impact Thesis
Increase income of local communities, generate employment opportunities, and reduce the environmental damage caused by conventional tourism.
Enabling Environment
Policy Environment
Domestic Tourism Recovery Strategies for Kenya: This policy outlines strategic actions to sustainably grow and develop domestic tourism. It identifies the need to tap into the potential market in a sustainable and competitive manner.(25)
Product Improvement and Diversification Policy Brief: The policy brief identifies sustainability as an important feature of a tourism product, recognizes the importance of community involvement for sustainability and calls for conservation and sustainability oriented campaigns.(26)
Digitizing Travel and Tourism Industry Policy Brief: This policy brief indicates geographical information systems (GIS) as a potential tool, which can be helpful for sustainable tourism development.(27)
Revised National Tourism Policy 2020 on Enhancing Resilience and Sustainable Tourism: This policy recognizes the tourism industry's impact on the sustainable development of national natural and heritage resources, which suffered from poorly planned developments.(28)
National Tourism Blueprint 2030: This policy aims to restructure the development and management of Kenya’s tourism sector.(29)
Financial Environment
Fiscal incentives: The capital deduction for hotel building expenditures is 70%. Duty exemptions are available for constructing/upgrading accommodation facilities. Capital repatriation and the remittance of dividends and interest are guaranteed for foreign investors if they pay the applicable taxes. The tax regime in this sector is relatively low, with a value added tax of 16%.
Other incentives: Employee vacations that last for a week and are paid by the employer can be treated as a tax-deductible expense. (32)
Regulatory Environment
Tourism Act 2011: This Act outlines the development, management and regulation of sustainable tourism and related activities, and defines sustainable tourism as 'a development that meets the needs of present visitors and hosts while protecting and enhancing opportunity for the future'.(30)
Tourism Regulatory Authority Regulations 2014: These regulations regulate the standardization and classification of tourism enterprises, licensing of tourism activities and services, and employment and vetting of expatriates. (31)
Major regulatory bodies for the tourism sector are the Ministry of Tourism and Wildlife, the Tourism Regulatory Authority and the Kenya Wildlife Services.
Marketplace Participants
Private Sector
Exodus Travels, Intrepid Travel, Bigmac Africa Safaris, Trafalgar, Gracepatt Ecotours Kenya, Exciting Africa Holidays, Elida Tours and Safaris Ltd, Bigzone Africa Safaris, Jeep Safaris and Tours, All Time Safaris Ltd, Holiday Destination Safaris, East Africa Safari Bookers
Government
Ministry of Tourism and Wildlife, Kenya Tourism Regulatory Authority
Multilaterals
World Bank (WB), European Investment Bank (EIB), African Development Bank (AfDB), KfW Development Bank.
Non-Profit
Kenya Tourism Board, Kenya Wildlife Research and Training Institute, Kenya Utalii College, Tourism Research Institute, Tourism Finance Corporation, German Corporation for international Cooperation (GIZ), Zeitz Foundation, Kenya Association of Women in Tourism
Target Locations
Kenya: North Eastern
Kenya: Rift Valley
Kenya: Coast
Kenya: Nairobi (Province)
References
- (1) World Bank database. https://data.worldbank.org/)
- (2) Kenya Investment Authority (2020). Tourism - Kenya Investment Authority. http://www.invest.go.ke/tourism/
- (3) Ministry of Tourism (2020). Draft Revised National Tourism Policy 2020 On Enhancing Sustainable Tourism In Kenya. Republic of Kenya. https://africacheck.org/wp-content/uploads/2020/10/Kenya-Tourism-Policy-May-2020-Draft.pdf
- (4) National Tourism Risk and Crisis Management Committee, Ministry of Tourism and Wildlife (2020). Impact of COVID-19 on Tourism in Kenya: Measures Taken and Recovery Pathways. https://www.tourism.go.ke/wp-content/uploads/2020/07/PRECIS-COVID-19-AND-TRAVEL-AND-TOURISM.pdf
- (5) Republic of Kenya (2018). Third Medium Term Plan 2018 – 2022 Transforming Lives: Advancing Socio-economic Development Through The 'Big Four' 2018.
- (6) Naturefriends International, Respect (2015). Women in Tourism. https://www.nf-int.org/sites/default/files/infomaterial/downloads/2019-01/NFI_Dossier_Frauen_ENG_NEU.pdf
- (7) Kenya Investment Authority (2020). Tourism - Kenya Investment Authority. http://www.invest.go.ke/tourism/
- (8) Kenya National Bureau of Statistics (2020). Kenya Economic Survey 2020, https://s3-eu-west-1.amazonaws.com/s3.sourceafrica.net/documents/119905/KNBS-Economic-Survey-2020.pdf
- (9) United Nations. Sustainable tourism. https://sustainabledevelopment.un.org/topics/sustainabletourism
- (10) World Tourism Organization (UNWTO) (2015). Towards Measuring the Economic Value of Wildlife Watching Tourism in Africa. https://sustainabledevelopment.un.org/content/documents/1882unwtowildlifepaper.pdf
- (11) Global Tourism Forum (2020). Kenya Tourism Sector Performance in 2019. https://www.globaltourismforum.org/blog/2020/01/16/kenya-tourism-sector-performance-in-2019/
- (12) Ministry of Tourism (2020). Draft Revised National Tourism Policy 2020 On Enhancing Sustainable Tourism In Kenya. Republic of Kenya. https://africacheck.org/wp-content/uploads/2020/10/Kenya-Tourism-Policy-May-2020-Draft.pdf
- (13) PwC analysis based on Prof. A. Damodaran data, 2020.
- (14) Biz Community (2018). How building eco-friendly hotels can help develop ROI. https://www.bizcommunity.com/Article/196/787/183089.html
- (15) World Charter for Sustainable Tourism (2015). The Return on Investment for Sustainable Tourism". http://www.institutoturismoresponsable.com/events/sustainabletourismcharter2015/index.html%3Fp=1385.html
- (16) Biz Community (2018). How building eco-friendly hotels can help develop ROI. https://www.bizcommunity.com/Article/196/787/183089.html
- (17) World Bank (2017). Standing out in a crowd: an economic assessment of tourism in Kenya. https://elibrary.worldbank.org/doi/abs/10.1596/28577
- (18) Madamombe, I. (2006). Kenya promotes ‘responsible tourism. https://www.un.org/africarenewal/magazine/october-2006/kenya-promotes-%E2%80%98responsible-tourism%E2%80%99
- (19) Ministry of Tourism (2020). Draft Revised National Tourism Policy 2020 On Enhancing Sustainable Tourism In Kenya. Republic of Kenya. https://africacheck.org/wp-content/uploads/2020/10/Kenya-Tourism-Policy-May-2020-Draft.pdf
- (20) Kenya Tourism Board (2016). Sustainable Tourism Report 2016. http://ktb.go.ke/wp-content/uploads/2016/11/KTB-Sustainable-Tourism-Report-2016.pdf
- (21) Kenya Tourism Board (2016). Sustainable Tourism Report 2016. http://ktb.go.ke/wp-content/uploads/2016/11/KTB-Sustainable-Tourism-Report-2016.pdf
- (22) Riungu Koome, G., Kiprutto, N., Kibe, J. and Kiama, F.W. (2013). Gender Representation in Kenya’s Hospitality Industry: A Connection to Tourism Entrepreneurial Aptitude. https://core.ac.uk/download/pdf/234696749.pdf
- (23) Marzuki, A. (2011). Impacts of Tourism Development. Anatolia - an International Journal of Tourism and Hospitality Research. https://www.researchgate.net/publication/254237813_Impacts_of_Tourism_Development
- (24) Kumar, J., Hussain, K. and Kannan, S. (2015). Positive vs Negative Economic Impacts of Tourism Development: a Review of Economic Impact Studies. Kuala Lumpur: Conference Paper: 21st Asia Pacific Tourism Association Annual Conference.
- (25) Ministry of Tourism and Wildlife (2020). Domestic Tourism Recovery Strategies For Kenya. Republic of Kenya. https://www.tourism.go.ke/wp-content/uploads/2020/07/Domestic-Tourism-Recovery-Strategy-Final.pdf
- (26) Ministry of Tourism and Wildlife (2020). COVID-19 And Travel And Tourism In Kenya: Product Improvement And Diversification Policy Brief. Republic of Kenya. https://www.tourism.go.ke/wp-content/uploads/2020/10/PRODUCT-IMPROVEMENT-AND-DIVERSIFICATION-POLICY-BRIEF.pdf
- (27) Ministry of Tourism and Wildlife (2020). COVID-19 And Travel And Tourism In Kenya: Product Improvement And Diversification Policy Brief. Republic of Kenya. https://www.tourism.go.ke/wp-content/uploads/2020/10/PRODUCT-IMPROVEMENT-AND-DIVERSIFICATION-POLICY-BRIEF.pdf
- (28) Ministry of Tourism and Wildlife (2020). Revised National Tourism Policy, 2020 on Enhancing Resilience and Sustainable Tourism in Kenya. Republic of Kenya. https://www.tourism.go.ke/wp-content/uploads/2020/09/28th-August-National-Tourism-Policy-Review.pdf
- (29) Ministry of Tourism and Wildlife (2017). National Tourism Blueprint 2030. Republic of Kenya. https://www.tourism.go.ke/wp-content/uploads/2020/09/28th-August-National-Tourism-Policy-Review.pdf
- (30) Tourism Act 2011 (Revised Edition 2012). National Council for Law Reporting. Republic of Kenya. http://kenyalaw.org/kl/fileadmin/pdfdownloads/Acts/TourismActNo28of2011.pdf
- (31) Tourism Regulatory Authority Regulations 2014. Tourism Regulatory Authority. Republic of Kenya. https://eregulations.invest.go.ke/media/Tourism%20Act%20Authority%20Regulations%202014.pdf
- (32) US Department of State (2020). 2020 Investment Climate Statements: Kenya. https://www.state.gov/reports/2020-investment-climate-statements/kenya/
- (33) Magical Kenya (2020). Magical Kenya - The Official Kenya Destination Website. https://magicalkenya.com/
- (34) EcoTourism Kenya (2020). https://ecotourismkenya.org/about-us/